Questions
Before Booking?

We provide the hibachi chef, cooking grill, cooking equipment, fresh food, and sauces including yum yum sauce, ginger sauce, and teriyaki sauce.

Guests are responsible for providing tables, chairs, plates, utensils, napkins, drinks, and a safe cooking area unless additional rental services have been arranged in advance.

Please prepare a flat, stable, and well-ventilated area for the grill. The chef needs enough room to cook safely and move around the equipment without guests standing directly behind or beside the cooking station.

Keep children, pets, decorations, and flammable materials away from the grill during cooking.

Yes. A $150 deposit is required to reserve your party date and time. Your reservation is not confirmed until the deposit has been received.

The deposit is applied toward your final party balance. Please send your payment confirmation and the name used for payment to our booking team.

Cancellations made more than 48 hours before the scheduled party may qualify for a deposit refund. Deposits are non-refundable when a party is cancelled within 48 hours of the scheduled event.

Rescheduling is subject to chef availability. Please contact our booking team as early as possible when you need to change your party date or time.

Yes. Package minimums may apply depending on the selected menu, number of guests, party location, and regional service area.

You may still book when your party has fewer guests, but the applicable minimum party amount must be met.

A travel fee may apply depending on your full event address, ZIP code, driving distance, chef availability, and regional service area.

Please provide your complete party address so our booking team can confirm the travel fee before your reservation is finalized.

The chef normally arrives approximately 15 minutes before the scheduled party time to unload equipment and prepare the cooking area.

Please have the tables, chairs, plates, utensils, and party area ready before the chef arrives.

The live cooking experience normally lasts approximately one to one and a half hours. The total time may vary based on guest count, menu selections, setup, and event conditions.

Please tell our booking team about all allergies and dietary requests before the party. We will add the information to your reservation so the chef can review it.

Because food is prepared on shared cooking equipment, we cannot guarantee a completely allergen-free environment. Guests with severe allergies should speak with our team before booking.

Guest additions may be accepted when food and staffing can still be adjusted. Please notify us at least three days before the party whenever possible.

Last-minute additions are subject to availability and may not always be accommodated.

Available payment methods may include cash, Zelle, and Venmo. Payment instructions will be confirmed by the booking team before your party.

The remaining balance is due according to the payment terms listed in your reservation confirmation.

Yes. Hibachi parties are popular for children's birthdays and family celebrations. Children's menu pricing may apply for guests age 12 and younger.

An adult must supervise children and keep them a safe distance from the grill, flames, hot surfaces, and cooking equipment.

The chef cleans the grill and cooking equipment used during food preparation. Guests are responsible for cleaning tables, chairs, plates, utensils, cups,ns, and general party waste.